Cancellation & Refund Policy

Jeeva Jyothi Trust Refund Policy

Effective Date: June 6, 2024

Thank you for supporting Jeeva Jyothi Trust. We value every contribution and the trust you place in us. We are committed to using your donations effectively and responsibly. However, we understand that there may be occasions when donors need to request a refund. This policy outlines the terms and conditions under which Jeeva Jyothi Trust will process refund requests.

Donation Refund Request

Eligibility for Refund

Refunds are applicable only for donations made online through our official website.

Time Frame for Refund Request

Refund requests must be submitted within 15 days from the date of the donation.

Procedure to Request a Refund

To request a refund, please contact us via email at jeevajyothichennai@gmail.com or call us at +91 9444287738. Please provide the details of the donation, including the date, amount, and the transaction reference number.

Refund Process

Verification

Upon receiving a refund request, we will verify the details of the donation and the reason for the refund. This may involve contacting the donor for further information.

Approval and Processing

Once the refund request is approved, the refund will be processed through the original mode of payment within 10-15 business days. The donor will be notified via email once the refund has been processed.

Partial Refunds

In certain circumstances, a partial refund may be granted if a full refund is not applicable. This will be evaluated on a case-by-case basis.

Non-Refundable Donations

Donations for Specific Projects

Donations made towards specific projects or programs will not be refunded once the funds have been allocated or utilized for the said purpose.

Tax Exemption Certificates

Donations for which a tax exemption certificate has been issued will not be eligible for a refund.

Event Donations

Donations made for attending events or participating in fundraising activities are non-refundable.

Cancellations

Automatic Recurring Donations

Donors who have set up automatic recurring donations can cancel future donations at any time by contacting us at jeevajyothichennai@gmail.com or +91 9444287738. Please note that cancellations will take effect from the next billing cycle.

Cancellation & Refund Policy