Jeeva Jyothi Trust Refund Policy
Effective Date: June 6, 2024
Thank you for supporting Jeeva Jyothi Trust. We value every contribution
and the trust you place in us. We are committed to using your donations
effectively and responsibly. However, we understand that there may be
occasions when donors need to request a refund. This policy outlines the
terms and conditions under which Jeeva Jyothi Trust will process refund
requests.
1. Donation Refund Request
1.1. Eligibility for Refund
-
Refunds are applicable only for donations made online through our
official website.
1.2. Time Frame for Refund Request
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Refund requests must be submitted within 15 days from the date of the
donation.
1.3. Procedure to Request a Refund
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To request a refund, please contact us via email at
jeevajyothichennai@gmail.com or call us at +91
9444287738. Please provide the details of the donation, including the
date, amount, and the transaction reference number.
2. Refund Process
2.1. Verification
-
Upon receiving a refund request, we will verify the details of the
donation and the reason for the refund. This may involve contacting the
donor for further information.
2.2. Approval and Processing
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Once the refund request is approved, the refund will be processed
through the original mode of payment within 10-15 business days. The
donor will be notified via email once the refund has been processed.
2.3. Partial Refunds
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In certain circumstances, a partial refund may be granted if a full
refund is not applicable. This will be evaluated on a case-by-case
basis.
3. Non-Refundable Donations
3.1. Donations for Specific Projects
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Donations made towards specific projects or programs will not be
refunded once the funds have been allocated or utilized for the said
purpose.
3.2. Tax Exemption Certificates
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Donations for which a tax exemption certificate has been issued will not
be eligible for a refund.
3.3. Event Donations
-
Donations made for attending events or participating in fundraising
activities are non-refundable.
4. Cancellations
4.1. Automatic Recurring Donations
-
Donors who have set up automatic recurring donations can cancel future
donations at any time by contacting us at
jeevajyothichennai@gmail.com or +91 9444287738.
Please note that cancellations will take effect from the next billing
cycle.
5. Contact Us
If you have any questions or concerns regarding our refund policy, please
feel free to contact us:
Email:
jeevajyothichennai@gmail.com
Phone:
+91 9444287738
Address:
Jeeva Jyothi Trust
No.17A, IInd Cross Street,
K. K. R. Nagar,
Madhavaram, Chennai- 600 060 TamilNadu, India.
Thank you for your understanding and support.
Jeeva Jyothi Trust
We reserve the right to amend this refund policy at any time. Any
changes will be posted on this page.
